FAqs

How long does shipping take?

Standard delivery takes 5–12 business days depending on your location in India. Remote areas may take longer

Do you offer free shipping?

Yes! Orders above ₹1,500 qualify for free shipping. Orders below ₹1,499 have a flat shipping fee of ₹49.

How can I track my order?

Once your order is shipped, you’ll receive an email/SMS with a tracking link to follow your delivery in real time.

What is your return policy?

You can request a return within 7 days of receiving your order (unused, in original packaging). Some hygiene-sensitive items (like personal care products) are non-returnable.

Do you ship internationally?

Currently, we ship only across India. International shipping will be introduced soon.

How do I request a return/refund?

Simply contact us at support@nouviz.com